At [Your Company Name], we strive to ensure our customers are completely satisfied with our products and services. If you are not entirely happy with your purchase, we’re here to help.

1. Eligibility for Refunds

To be eligible for a refund:

• The request must be made within [X days] of the purchase date.

• The product or service must not have been used extensively.

• Proof of purchase is required.

• For digital products, the product must not have been downloaded or accessed.

2. Non-Refundable Items

The following items are non-refundable:

• Downloadable software products

• Customized services once the work has started

• Subscriptions after the billing cycle has begun

• Sale or discounted items

3. Process for Requesting a Refund

To request a refund:

1. Email us at [support@yourdomain.com] with your order details.

2. Mention the reason for the refund request clearly.

3. Our team will review your request and get back to you within [2–5 business days].

4. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again.

• Contact your credit card company; it may take some time before your refund is officially posted.

• Next, contact your bank. There is often some processing time.

• If you’ve done all of this and still haven’t received your refund, please contact us at [support@yourdomain.com].

5. Contact Us

If you have any questions about our Refund Policy, please contact us:

📧 Email: support@yourdomain.com
📞 Phone: [Your Phone Number]